شحنتكم في أمان… نتابعها خطوة بخطوة حتى تصل بالسلامة.
From reviewing your shipping documents to following up on customs clearance and coordinating inland transport, Alwisam helps you understand the requirements and your next steps.
For importers, trading companies, and commercial or industrial cargo owners.
A clear process from document review to customs release.
Cargo information and supporting documents
Product-specific import conditions
Clear updates and the next action
Before your goods reach the port, understanding the documents and regulatory requirements for your cargo can make the clearance process smoother.
We review the available shipment details and documents and flag information that may still be needed.
Some goods require additional permits, certificates, or approvals from the relevant authorities.
We keep you informed about progress and any action required during the process.
Saudi ZATCA lists the following common import documents. Additional requirements depend on the type of goods and applicable regulations.
Identifies the buyer and seller, goods, quantities, and declared value.
Documents the shipment and its transportation details.
May be needed to establish the origin of the goods under applicable rules.
Requirements vary by product classification and regulatory authority.
ZATCA guidance refers to starting customs release procedures and preparing the declaration and documents at least 48 hours before shipment arrival, where applicable. Check the latest official requirements for your shipment.
This is general information. Confirm the requirements that apply to your specific shipment.
Four clear stages, from your first enquiry through follow-up. Exact procedures depend on the type of cargo.
Tell us the type of goods, arrival port, and documents currently available.
We identify missing details and applicable product-specific conditions.
We explain the proposed service steps and fees before work begins.
We coordinate and track the process until the agreed service is complete.
If you import goods into Saudi Arabia through Duba Port, you may need help organising customs documents, checking product requirements, and coordinating with the relevant parties.
For importers who need clarity on the documentation and procedures for general trading goods.
For equipment and industrial shipments that may be subject to technical or regulatory conditions.
For shipments containing several product categories that require careful descriptions and classification.
Practical answers to help you prepare. Final requirements depend on your cargo and the competent authorities.
Common documents include the commercial invoice and bill of lading. A certificate of origin or other supporting documents may also be required, depending on the goods. Confirm the applicable requirements before shipping.
Yes. ZATCA guidance refers to preparing the customs declaration and required documents in advance, including a 48-hour pre-arrival period where applicable. Confirm the latest requirements for your shipment.
Yes. Certain products require certificates of conformity, registration, or approval from the relevant authorities. Requirements depend on the description and customs classification of the goods.
There is no fixed time for every shipment. The process depends on documentation, goods type, inspections, permits, and decisions by the relevant authorities. We can first review your shipment requirements.
Alwisam lists inland transportation among its services. Ask our team about delivery coordination and a quotation based on your shipment and destination.
Support with coordinating sea freight and ferry shipments according to cargo needs.
Coordinate transportation from the port to your destination, subject to shipment needs.
Send us the type of goods, expected arrival date, and available documents. Our team can advise on the next step and prepare a service quotation.
Customs clearance, sea freight, and inland transportation services from the port to the client’s location.
