شحنتكم في أمان… نتابعها خطوة بخطوة حتى تصل بالسلامة.
From commercial cargo and imported vehicles to sea freight and inland transport, explore ALWISAM services and tell us about your shipment so we can help you plan the next step.
Duba Port (Port of NEOM) · Tabuk Region · Saudi Arabia
We start by understanding your shipment before discussing the required procedures and service scope.
Shipment type and documentation
Review requirements and service scope
Coordinate and follow up
Delivery or completion of agreed services
Explore our core services below. For details, requirements or pricing, send us a quick enquiry.
We help review shipment documents and identify cargo-specific requirements, then coordinate the customs clearance process, release and relevant logistics parties.
Review invoices and bills of lading
Check requirements for your cargo category
Coordinate customs procedures and delivery
Start with your cargo details, commercial invoice and port of arrival.
Cargo type · Country of origin · Shipping documents
We help clarify vehicle import requirements, review available documents, follow up on clearance procedures and coordinate vehicle collection when applicable.
Review vehicle details and ownership documents
Check the documents required before shipping
Follow up and coordinate with the customer
Tell us the model year, vehicle make, origin country and available documents.
Vehicle type · Model year · Shipping country
We help coordinate sea freight and ferry shipments, arrival and unloading updates, and related services according to the cargo type and transport arrangements.
Check expected arrival and shipment details
Coordinate with relevant logistics partners
Connect shipping, clearance and transport as needed
Share the shipment description, cargo type and expected arrival date.
Cargo type · Departure point · Expected arrival
Service requirements differ by cargo and route. Ask us about the following options if they are relevant to your shipment.
Coordination of cargo transport from the port or warehouses to destinations across Saudi Arabia, subject to cargo and route requirements.
Assistance for importers and businesses with key documents, procedural requirements and practical coordination for import and export shipments.
Preliminary review of shipment-related questions, documents and possible charges, with reference to current official guidance.
These examples describe the types of enquiries ALWISAM can review; not every shipment follows the same process.
For businesses seeking documentation review and customs clearance coordination for commercial shipments.
For customers who want to understand vehicle import rules or arrange optional clearance assistance.
For projects moving equipment or cargo that requires documentation, shipping or transport coordination.
Four clear steps to begin with less confusion.
We identify any missing information and matters to verify.
We discuss the proposed service, next steps and quote for your case.
We follow up on the agreed procedures and keep you updated.
General answers to help you choose a service. Official requirements depend on the shipment and the applicable rules.
No. Documentation and approvals differ by cargo type, importer status and shipping method. We begin with the shipment details.
You can ask for document review and follow-up assistance. Saudi authorities also offer self-clearance options for individuals.
We can discuss inland transport coordination as an additional service. Its scope depends on the cargo and destination.
We can discuss a quotation after reviewing the required information. Government fees are separate from service charges, and other costs may apply.
Yes. ALWISAM welcomes enquiries from individuals and businesses whose shipments use Duba Port, including possible transport coordination within Saudi Arabia.
Send a short summary of your shipment, and our team can help you identify the information needed to get started.
+966 50 486 7964
info@customsduba.com
Please do not include ID documents or sensitive financial data in your initial enquiry.
Enter accurate details so we can review your request.
Customs clearance, sea freight, and inland transportation services from the port to the client’s location.
