شحنتكم في أمان… نتابعها خطوة بخطوة حتى تصل بالسلامة.
One clear point of contact for your shipments arriving through Duba Port (Port of NEOM): maritime arrival follow-up, ferry coordination, customs documentation and onward delivery.
For businesses, importers and cargo owners · Scope confirmed for each shipment
A simple journey built around your shipment
Monitor expected port arrival
Check shipment paperwork
Coordinate transport after release
Shipping decisions affect documentation, handling and the handover after customs release. We help you coordinate the parts of the process relevant to your shipment, so that each next step is clear.
Shipping and transport follow-up with relevant parties.
Review available shipment details before the next action.
Discuss the destination and transport requirements early.
The exact service depends on cargo type, route, vessel or ferry availability, and the approvals required.
Coordination and follow-up for cargo shipments arriving by sea, according to the shipment route and operator arrangements.
Enquiries and coordination for ferry-based cargo and vehicle movements where a suitable service is available.
Help arranging onward movement from the port or warehouse to the agreed destination after applicable procedures.
The best option depends on the shipment, not on a fixed promise of delivery time. Availability and acceptance must be checked with the relevant operator.
Often considered for commercial consignments, containers, bulk or project cargo depending on the available service.
Relevant to certain vehicles and roll-on / roll-off cargo, subject to route schedules, vehicle eligibility and operator rules.
The port officially lists container, general cargo, bulk and RoPax services. Alwisam provides coordination and customs-related support; it is not the port operator or shipping line.
Sending these details in your first enquiry helps us understand the scope. Additional papers may be required depending on the shipment and carrier.
Goods, equipment, vehicles or other consignments.
Origin, port of arrival and expected shipment date.
Number of units, approximate weight, dimensions or container type.
Bill of lading, commercial invoice or shipment references where available.
We review what you need before proposing a scope and fees. Shipping availability, customs decisions and final costs are confirmed case by case.
Send cargo type, route, timing and destination.
We identify needed documents, parties and next actions.
Agree on the coordination services and their fees.
Follow up with the relevant parties through the agreed stage.
A useful quote should distinguish shipping charges, port handling, customs duties or taxes when applicable, professional fees and inland transport. Ask what is included and excluded; not every item applies to every shipment.
Practical answers for importers and cargo owners, without promising a fixed route or schedule.
Duba Port is now operated under the Port of NEOM identity. Both names are useful when looking up information about the port. Confirm the port name and code with your carrier.
Alwisam lists sea freight and ferry coordination among its services. The practical scope, booking availability and operator responsibilities must be confirmed for your cargo.
Inland transportation is among Alwisam’s listed services. Share the cargo size and final destination so the team can check the delivery arrangement and provide a quote.
Common commercial shipment documents include a bill of lading and commercial invoice. Further paperwork may be needed depending on goods, approvals and transportation arrangements.
There is no single price for all cargo. The quote depends on route, shipment type, weight or dimensions, applicable charges and the services requested.
Document review and customs clearance follow-up for imported commercial goods.
Help with vehicle import documentation and clearance coordination.
Tell us the cargo type, route, expected arrival and destination. We will review the details and clarify the next step.
Service availability, shipping arrangements, tariffs and customs requirements are subject to the relevant operators and authorities. No fixed transit or clearance time is guaranteed.
Customs clearance, sea freight, and inland transportation services from the port to the client’s location.
